Moving
Insurance
We require all tenants to obtain rental insurance on their property with a minimum coverage of $10,000. This ensures tenants’ contents are covered. We DO NOT carry any coverage whatsoever for tenants.
Moving In
Within 5 days of moving in, go through your new home thoroughly, then email us a completed Inventory and Condition Form. Also note, that the completed form stays in the leasing department and does not constitute a maintenance request. If during your assessment you find anything that needs maintenance, please submit a maintenance request through your online tenant account. We want you to enjoy your new home and will work with you to ensure the property is well-maintained.
Moving Out
Moving out can be a busy and sometimes stressful time. DFW Rent Houses provide checklists and guides to help make your transition smoother, faster, and more organized.
You must give proper notice prior to vacating the property, as outlined in your lease. DFW Rent Houses will conduct a move-out inspection only after all of your personal property has been removed and the property is fully cleaned. We consider you still living at the property until you return the keys (and garage door remote if applicable) to our office. You will not be allowed to re-enter the home after all keys have been turned into the office.
To assist us in making refunds to you promptly, we ask that you review the security deposit section of the Residential Lease Agreement that you signed when you moved in. This will clarify the refund procedure and explain any additional charges which you may incur.
The better the condition of the property when you leave, the faster the deposit can be returned to you, to the forwarding address you provide. If you vacate the property prior to the end of the lease term, you will still be responsible for paying the rent for the remainder of the lease however, we will do our best to try and lease the property.
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