Owners
Leasing
When leasing properties, our goal is to get the highest market rent we can with the shortest vacancy period while taking into count the condition and upgrades of the home. Homes in better condition with more upgrades will generally lease for more than similar ones that are in not as good condition with fewer upgrades.
As the market is constantly changing, with supply and demand fluctuating on a daily basis, we also consider how much activity (calls and showings) our listings are getting and adjust the price accordingly to minimize any vacancy periods.
Property Management
After we find you a qualified tenant, we aim to respond to any requests they may have in a professional and timely manner. Questions about their lease, getting a pet, changing roommates? We’re here to answer those questions and help facilitate any changes that need to be made.
In addition, we handle all maintenance issues and are on call 365 days a year and available for them to report issues, help them troubleshoot, and send out qualified maintenance vendors if needed so you don’t have to be.
Customer Service
We know that property management companies are service businesses and the key to providing good service is excellent communication. We regularly update you and the tenant about what’s happening with the property so you don’t have to wonder and follow up with us.
We love to discuss how our service goals align with your investment property objectives. Give us a call today!
No Long-Term Contracts
This means either party can terminate the agreement with a 30-day notice to clear accounts. This is different than an agreement to be signed. That gives us legal permission to represent you in all matters.
Responsive
We promise to return your call within 2 hours (during business hours) and you have the owner's personal cell number. He will accept your calls even late at night if needed. We at DFW Rent Houses believe in old-school customer service.
We will cash flow you on repairs up to $300 and take it from future rent proceeds
For higher-priced work orders, we will need immediate payment to reimburse us for vendor payments. These funds need to be quickly sent, we prefer Zelle to pay through your bank. We pay our vendors immediately for reduced negotiated pricing from our account.
Online Portal
Owners will be given access to an online portal that will provide “rent rolls” and all pertinent information about their homes. Including lease agreements, paperwork uploaded, and financials.
Maintenance Discounts
You will receive discounts on all make-ready services and from all preferred vendors. From their specific scope of work.
Random Inspection
One free random inspection per year on your rental. A written report and pictures will be sent to you.
Legal
We handle all HOA violations and city requirements including training as needed.
Make-Ready Services
We offer discounted make-ready services to prepare for rental or in between.
Quicker Maintenance
Our in-house maintenance department saves you money and helps our tenants with fast repairs.
No Upfront Cost
There is ZERO up front cost. We work for free until we have earned it.
No Fee During Vacancy
We don’t charge for vacant rentals.
Insured
We are licensed and insured for your protection.
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